Anti virus/malware or another third party process has either locked or quarantined the downloaded file preventing the MD5 check.
Please try the following steps to resolve the download issue: MD5 checksum failures can generally be attributed to either an unstable internet connection or anti virus/malware software. A special driver ensures that the disk image represents an exact point in time and will not be affected by.
Download the installer on another computer Disk image can be created whilst Windows is in use. Perform a Clean Boot of Microsoft Windows (see: this link for more help) to remove any third party components possibly affecting the download. If the internet connection is unstable, the prolonged download of WinPE components can be postponed and attempted from within the Macrium Reflect software Download the Macrium Reflect installer on it's own. Disable anti virus/malware software for the duration of the download and installation of Macrium Reflect. Reboot the computer to clear any internet cache files. Please try the following steps to resolve the issue Resolving Download Issues Download Failures (Error Code: 1)ĭownload failures can generally be attributed to either an unstable internet connection or anti virus/malware software interfering with the download. zip file can be supplied when building the Windows PE rescue media or copied to a different PC. If you are unable to do this then you'll need to visit your AV software vendors web site or use Google for more information.The 'PE 3, PE 4, PE 5 or PE 10 Components only' options can be used to download just the PE component files. In all cases, if your Internet connection is otherwise working correctly and you can access from your web browser, then to allow Reflect to access the Internet, it's necessary to change settings in your Anti-Virus software.Īnti-Virus settings can vary greatly between different vendors and between releases of the same software so it isn't practical to attempt to list the numerous way of unblocking AV software in this article. When creating a rescue CD you may see "No Internet Connection": When taking the 'Other Tasks' > 'Check for updates' option in Macrium Reflect you may see "Unable to download update information": 
When running the Installer download agent (ReflectDL.exe) you may see "Could not connect to the Macrium Servers": Usually, the first time an application attempts to connect to the Internet you will be prompted to allow access by your AV software or sometimes Internet access may be just denied.
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